Technical Coordination Support Officer

Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia. 

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff. 

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in The Hague, Netherlands you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. The Air Command and Control (AirC2) Business Area is tasked to build and support NATO’s AirC2 and BMD capabilities.  This requires the support of a team of high performance technical experts to advise on and perform the required technical work to develop and maintain those capabilities. 

The Engineering Functional Group ensures AirC2 capabilities are developed in line with NATO policies, maintaining coherence and interoperability across systems. Building coherent, interconnected, interoperable and supportable AirC2 and BMD capabilities requires extensive coordination on technical matters across a wide set of product teams, architects and other stakeholders. We are recruiting for a Technical Coordination Support Officer to be responsible to support technical experts in the organization, management and follow-through of this technical coordination.   The incumbent ensures proper planning, coordination and execution, and tracking of technical coordination activities for the functional group and ensures to effectively build strong working relationships across functional and service areas. Your role will include the following duties:

• Strategy and planning
• Specialist advice
• Stakeholder relationship management
• Business administration
• Office Administration

For a full list of duties, please review the job description on the NCI Agency career site here:  

**Internally this post is titled "Support Officer"

About you:

The valuable knowledge and experience that you bring to this role are:

•  A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 2-years post-related experience. Or, exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCIA, that is, at least 6-years extensive and progressive expertise in duties related to the function of the post. 
• Minimum two years of relevant experience, preferably in the delivery and implementation of management support mechanisms or other professional-level activities. 
• Proven ability to multi-task, manage time, deliver on responsibilities and work effectively under pressure while producing high-quality products, at times, under short deadlines. 
• Experience in presenting complicated issues in a clear, concise and persuasive manner. 
• Proven experience in drafting and editing policies, reports, and briefs. 
• Proven recent experience working effectively in a support and coordination role, as well as stakeholder engagement within a technical organization.
• Basic domain knowledge in relation to Command and Control of Air Operations;
• Strong experience in planning and organizing technical meetings in the domain of C4ISR systems; 

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history.
• 3 year contract with competitive tax-free salary and household and children’s allowances.
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave.
• Excellent private health insurance scheme.
• Generous annual leave of 30 days plus official holidays.
• NATO Pension Scheme.
• Development programs such as professional training, wellbeing, and more

To learn more about NCI Agency and our work, please visit our website.  

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.  

Additional details on the conditions of application can be found via the NCI Agency career site.