Senior Solution Engineer

Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in The Hague, Netherlands you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join Air Command and Control Centre (AirC2). The AirC2 Centre delivers planning, development, procurement, implementation and In-Service Support of NATO authorised AirC2 capabilities across the Alliance and its Nations, satisfying the operational requirements, assuring the coherence, integrity and interoperability of the involved NATO and national systems and sub-systems. In doing so, the AirC2 Centre contributes to NATO's Integrated Air and Missile Defence operations and continuously evolve NATO authorised systems and services to empower seamless, resilient and adaptable NATO operations in a multi domain environment.

We are looking for a driven and enthusiastic Senior Solution Engineer who will take on the following roles and responsibilities within AirC2 Centre Service Area AirC2 Systems Products (SAAP). SAAP is dedicated to the development, deployment, maintenance, and support of NATO’s integrated air command and control systems and to the provision of related services. The SA is a team of AirC2 experts delivering integrated products essential for NATO’s 24/7 air defense missions:

• Solution architecture
• Requirements definition and management
• Systems development management
• Sourcing
• Technical Contract management

For a full list of duties, please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

• At least 3 years of system/software engineering recent experience in the analysis, design, development or maintenance of large-scale distributed software-intensive transaction processing or management support systems (like management information-, decision support systems, etc.).
• General up-to-date knowledge and experience of operating systems, computer system architectures, hardware and firmware, client/server, virtualization, containerization, LAN/WAN and network concepts.
• Knowledge of programming and scripting languages.
• Knowledge and experience of system integration on large-scale distributed systems (including integration of off-the-shelf software), performance measurement and testing.
• Knowledge and experience of automated tools supporting system engineering activities.
• Knowledge of programming and scripting languages, database management systems (DBMS) and data management concepts.
• Knowledge and experience of system documentation for requirements, design, network, hardware installation, integration and test.
• Knowledge and experience in system troubleshooting and change request analysis.
• Knowledge and experience of managing technical teams. 
• Fluency in English, both written and spoken

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;
• Development programs such as professional training, wellbeing, and more

To learn more about NCI Agency and our work, please visit our website. 

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability. 

Additional details on the conditions of application can be found via the NCI Agency career site.