Principal Technician (ICT System)

Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the Job:

Based in The Hague, Netherlands you will join the Air Command and Control Centre (AirC2). AirC2 delivers planning, development, procurement, implementation and In-Service Support of NATO authorised AirC2 capabilities across the Alliance and bilaterally in the European Nations of the Alliance, satisfying the operational requirements, assuring the coherence, integrity and interoperability of the involved NATO and national systems and sub-systems.  In doing so, the AirC2 Centre contributes to NATO's Integrated Air and Missile Defence operations and continuously evolves NATO authorised systems and services to empower seamless, resilient and adaptable NATO operations in a multi domain environment.

You will bring your expertise to The Tactical Products Service Area which is responsible for all aspects (requirement, design, implementation, verification / validation, delivery and in service support) of the Tactical Datalink Systems supported by the AirC2 Centre. Provide expeditious technical support services to the NATO C2 applications and services.

We are looking for a driven and enthusiastic Principal Technician (ICT System) who will take on the following roles and responsibilities:  

• Software configuration
• System software
• Network support
• Systems installation and removal
• Release and deployment

For a full list of duties please review the job description click  Here

About you:

The valuable knowledge and experience that you bring to this role are:

• Higher vocational training in a relevant discipline with 3 years post-related experience. Or a secondary educational qualification with 5 years post-related experience.
• At least 3 years practical experience of implementation and maintenance of ICT end systems within a large organization.
• Good experience configuring hardware and software.
• Good understanding of ICT systems and the ability to work independently to solve problems.
• Hands-on experience troubleshooting technical issues and providing technical support to end-users.

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;

To learn more about NCI Agency and our work, please visit our website. 

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability. 

Additional details on the conditions of application can be found here via the NCI Agency career site.