TITLE:        Staff Officer (Contract and Performance Administration)

Division:       J1 Division

GRADE:      G15 

Type of Contract: Temporary 

Duty Location : Headquarters Allied Joint Force Command Naples, Italy

 

 

 

1.  Post Summary

 

Headquarters Allied Joint Force Command Naples is a Joint Headquarters, operating at the Operational Level, capable of executing effective command and control over assigned forces in order to achieve Operational effects in an assigned Joint Operating Area.  As a Joint Force Command the relationships with other NATO Command Structure and NATO Force Structure Component Command Headquarters will change between baseline activities, crisis and conflict.  It also provides Joint competencies to assigned NATO Force Structure Headquarters tasked to deploy as Joint Task Force Headquarters

The Support Directorate is responsible for planning, directing, monitoring, assessing and coordinating support staff functions.

The J1 Division is responsible for planning, preparing, executing and developing the human resources plans and programmes for JF HQ and supported organizations.

The Civilian Personnel Branch is a shared services provider for NATO bodies, units, and/or activities, for which it plans, executes, develops and implements policies and procedures pertaining to procurement, life-cycle management, training, remuneration, deployment and separation of their civilian human resources.

The incumbent executes  activities pertaining to contract management, staff performance and development, and staff relations  for all assigned civilian personnel.

This post reports to: OJS RHCX 0020 - Cell Head (Life Cycle Management) - A3/G17.

 

2.  DUTIES

 

The incumbent's duties are:

Manage the full contract cycle for all administered civilians, irrespective of category (NATO Civilian, LWR, MWA, Temporary, Consultant, etc.).  This includes, but is not limited to, issuing initial (first) employment contract, follow on contracts, contract confirmation letters, probationary period letters, letters of temporary and permanent reassignment, letters for termination.

Oversee the entitlement to privileges and immunities for administered civilians.

Obtain documents supporting allowances, privileges, and immunities from administered civilians.

Ensure that statements of employment for administered staff for official purposes such as obtaining visas, sojourner permits, opening bank accounts, utilities, etc., are properly issued.

Manage the complaint procedures available to civilian personnel based on standing policies for different categories of personnel administered.

Manage the disciplinary procedures based on standing policies for different categories of personnel administered

Administer the staff performance management programme and similar staff evaluation systems for all categories of administered staff.

Interact with supervisors and employees regarding performance, grievances and/or disciplinary matters, thus providing mediation services and remedial measures.

Propose annual and ad hoc training plans to CHRM management based on requirements identified by supervisors and employees and/or by results of the overall assessment of staff performance.

Act as primary point of contact for NATO-led training programs for civilians and for Headquarters-specific training programs for all staff.

Provide periodical reports to CHRM management regarding the performance of civilian staff.

Interact with the Medical Consultant for organizing periodical medical examinations and regarding employees on long-term illness.

Manage invalidity processes for all categories of staff (e.g., the NATO Invalidity Board, etc.).

Provide CHRM management with policy proposals affecting life cycle management of administered civilians (e.g., NATO Civilian Personnel Regulations, SOPs, Collective Labour Agreement, etc.).

Deploy to manage a Civilian HR office in Theatre, as required.

When directed, perform the duties of Staff Officer (CRO).

When directed, perform the duties of Staff Officer (Recruitment).

Sub-functional area decision authority.

The incumbent may be required to perform like duties elsewhere within the organization as directed.

The incumbent is required to undertake operation deployments and / or TDY assignments both within and without NATO's boundaries.

The work is normally performed in a Normal NATO office working environment. Normal Working Conditions apply. The risk of injury is categorized as: No Risk

  

3.  QUALIFICATIONS AND EXPERIENCE

 

ESSENTIAL REQUIREMENTS

 

University Degree  in human resources management, business administration, law, social sciences, or related field, public administration or related discipline  and 2 years function related experience, or Higher Secondary education and completed advanced vocational training  in that discipline leading to a professional qualification or professional accreditation with 4 years post related experience.

 

At least four years function-related experience in a Human Resources department, preferably in staff relations, of which at least two coordinating training programs;

 

Must have an English Standard Language Proficiency level in Listening Speaking, Reading, and Writing (SLP 3333 based on NATO standards).

Host Nation Language is required.

 

 

DESIRABLE REQUIREMENTS

Mediation/Counselling skills, mainly acquired managing complaint and disciplinary procedures in a Human Resources Department.

Working experience with HR databases, including training platforms.

 

Proven ability to deal with sensitive information.

 

Working experience in a supervisory role.

Labour relations experience.

 

4.  POSITION AND CANDIDATE PROFILE

 

Personal attributes

The incumbent works autonomously within the constraints of applicable policies and directives, relying on general guidance, written instructions and precedents, and guidance provided by supervisor.

The incumbent must possess inter-personal sensitivity, diplomacy, maturity, poise, and tact, required for interacting with a broad spectrum of ranks, grades and nationalities, within and outside the organisation, in particular in connection with staff development.

The incumbent must demonstrate strong communication skills, including fluency and clarity of expression, to interact effectively in proposing policy and organizing training.

Maturity, poise, tact, firmness and persuasion characterise the successful incumbent, when managing training activities, advising and counselling staff on training and career development opportunities.

Initiative is required to identify and propose, in coordination with management, appropriate training modules. In addition to integrity, flexibility, and discretion, must possess planning and organizational and critical thinking skills, and commitment. Must be able to set priorities and recommend policy changes aimed at improving training and career development effectiveness.

Frequently works under pressure, works long/irregular hours carrying high workload.

 

Professional contacts

The incumbent is required to interact with staff, divisions, supervisors, supported entities and other NATO bodies regarding relations and staff development, and training activities.  Interfaces with training providers.

Maintains professional contacts with the local authorities e.g., tax, customs, labour office, host nation ministries, alien registration and other community officials and Medical Insurance Company.

When requested, represent the Section Head in meetings or boards concerning staff development.

 

Contribution to the objectives

Makes a significant direct contribution to the work and the objectives of all NATO entities where supported civilian personnel are employed by maintaining an effective civilian HR management programme.

Manages CHR programs, including the relations and staff development program aimed at promoting competency and commitment, thus enhancing the quality of the organisation’s human capital, directly affecting the organisation’s ability to meet its objectives.

The incumbent also contributes to the development of objectives by proposing policies aimed at improving the quality and performance of civilian staff.

Monitors and facilitates compliance with policy, legislation and regulations connected to the administration of civilians employed in support of the organisation and supported entities.

Develops procedures and policy in own area of professional competence.

  

 

5.  CONTRACT

 

The selected candidate will be offered a one year temporary contract of employment.

 

The basic entry-level monthly salary for a NATO Grade G15 in Italy is Euro 5,939.03 which is not exempt from national taxation. 

 

 

6.  HOW TO APPLY:

 

1. HQ JFC Naples uses NATO Talent Acquisition Platform (NTAP), namely, TALEO.

 

In order to apply for this vacancy, please visit the platform at: https://nato.taleo.net/careersection/2/jobsearch.ftl?lang=en, and search for vacancies within the Headquarters of interest.

 

2. Essential information must be included in the application form. Each question should be answered thoroughly.  Expressions such as “please see attached CV”, or invitations to follow links to personal webpages, are not acceptable, and will be disregarded.  Application forms must be filled out in English.

 

3. Applications are automatically acknowledged within one working day after submission.  In the absence of an acknowledgment please make sure the submission process is completed, or, re-submit the application.

 

4. Shortlisted candidates invited to the interview phase, will be requested to provide, where applicable, copies of University diplomas listing the exams sustained, transcripts (that is, list of courses with grades and dates), for all pertinent university and vocational training courses.

5. Candidates’ individual telephone or email enquiries about the submission of their applications cannot be dealt with.  All candidates will receive an answer indicating the outcome of their application.

Note that once you create your profile, you will be able to use it on NTAP to apply for similar vacancies within NATO.

 

 

  

Additional information:

 

 A NATO security clearance and approval of the candidate’s medical file by the NATO Medical Adviser are essential conditions for appointment to this post.  Applicants are not required to possess a clearance at the time of applying, but they must be eligible for a clearance.  HQ JFC Naples will take action to obtain the required security clearance from the successful candidates’ national authorities.