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Emergency Responder (+Reserve List)

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Operations
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241632 Requisition #

1.       SUMMARY

The Joint Intelligence and Security Division (JISD), under the leadership of the Assistant Secretary General (ASG) for Intelligence and Security, comprises two principal pillars: Intelligence, headed by the Deputy ASG for Intelligence; and the NATO Office of Security, (NOS) headed by the Deputy ASG for Security (DASG-S) / Director NOS.

The NOS is responsible for the overall coordination of NATO security member Nations, NATO civil and military bodies as well as international organisations and partner countries with which NATO cooperates. It is also responsible for the security of the NATO Headquarters (HQ) and its personnel in Brussels, for the protection of the Secretary General and for the security and safety of its personnel in and on missions abroad. The NOS comprises the Office of the Director, the Security Policy Oversight Branch (SPOB), the Protective Security & Emergency Services Branch (PSESB), the Security Intelligence Branch (SIB) and the Close Protection Unit (CPU). 

The PSESB’s mission is to ensure the security and safety of the NATO HQ, its people, infrastructure and information. In coordination with the Host Nation, it analyses threats and vulnerabilities, determines risks and takes action to minimise them. Its staff works in the following domains: access management; security regulations and infractions; physical security; security guarding; fire, first aid and CBRN; emergency procedures; information assurance; security awareness and “special events” (high-level meetings at the NATO HQ, and in NATO member and partner nations). It also provides advice on protective security issues in the NATO satellite offices.

The incumbent serves as the Emergency Responder in the HQ Fire and Emergency Services (HQFES) as part of a team responsible for response to incidents of fire, medical emergency aid, CBRN, environment related and technical rescue. Incumbent contributes to HQFES efforts in emergency prevention, HQ staff resilience to emergencies. Including contingency planning, training and exercises involving HQ staff evacuation elements. S/He works in a shift system including nights and weekends. He/she works under the supervision of the Senior Emergency Responder and according to Service needs should be able temporarily substitute Senior Emergency Responder as acting.

 

2.        QUALIFICATIONS AND EXPERIENCE

ESSENTIAL

The incumbent must:

  • have a good general education (at least to lower secondary level);
  • be trained as a professional firefighter and/or hold an emergency medical assistance certificate or a recognized equivalent;
  • have medical screening as a driver of emergency vehicles;
  • have had at least 5 years’ professional experience in a public or private fire and rescue of emergency medical service in a NATO country;
  • have the necessary physical condition to respond in an emergency and to pass regular physical fitness tests corresponding to STANAG 7162;
  • be trained in and able to use emergency intervention equipment, including for protection in CBRN situations (protective suits, breathing apparatus, defibrillators, oxygen therapy apparatus, radiometers, scintigraphs, explosimeters, chemical detectors, nocospray, etc) like used by HQFES;
  • possess good knowledge of information technology;
  • possess the following minimum levels in the official languages of NATO (English/French): V (“Advanced”) in one and I (“Beginner”) in the other;
  • be prepared to work shifts outside normal working hours, if need be on public holidays and weekends, as well as during office hours.

DESIRABLE

The following would be considered assets:

  • additional certificates or qualifications recognised by national fire  or emergency services;
  • an emergency medical assistance certificate or a recognized equivalent, involving at least 120 hours of theory and 40 hours of ambulance practice;
  • certification of attendance at a defensive driving course for emergency vehicles or equivalent experience;
  • a good knowledge of the computerised fire safety management systems similar to ones that are in use at NATO HQ or the ability to acquire such knowledge rapidly;
  • work experience in international aid missions and/or multi-cultural environment.

 

3.        MAIN ACCOUNTABILITIES

Planning and Execution

Carry out basic safety prevention measures (fire permits, evacuation, managing the density of occupation of the premises, etc) and firefighting, accident prevention and medical first aid for staff members and visitors at NATO Headquarters and worksites. Be able to carry out prevention and incident investigations on site, take CBRN samples and traces, carry out initial decontamination and evacuate danger areas. Manage the fire detection and suppression systems installed on the NATO site. Check and maintain CBRN, firefighting and first aid equipment. Perform other related duties, including training to HQ staff.

Information Management

Inform and communicate with staff and visitors for the purposes of preventing and combating safety incidents, avoiding accidents and providing first aid.

Draft factual reports in one of the two official NATO languages following interventions.

Expertise Development

Improve his/her knowledge and adapt to developments regarding firefighting, first aid and CBRN response. Follow continuing training and instruction courses in all these disciplines, i.e. 24 hrs/annum emergency medical assistance refresher training and basic life support (BLS) training; in-house and external firefighting training including real firefighting and victim rescue situations requiring the ability to operate in confined spaces using breathing equipment; and in-house and external CBRN protection training involving simulated responses. Undergo a compulsory annual assessment in respect of all professional training, as well as regular physical training assessed by annual tests, in order to be able to react rapidly to any emergency and maintain adequate preparedness.Seek to improve her/his knowledge and ability to adapt to new developments in the area of consequence management and mitigation. Follow training courses as appropriate and maintain professional development.Contribute to the training of new HQFES staff. 

Project Management

Perform emergency safety prevention, inspect the buildings (including the roofs, basements, worksites etc) and issue fire permits, giving any necessary information and technical advise to the contractor or HQ staff concerned. Contribute to the planning and conduct of shift drills, external shift training, cources for HQ staff and field exercises at HQ including evacuation elements. Work with internal and external stakeholders at tactical and operational level. Daily, maintain close cooperation with NOS HQ Security Force staff and other relevant HQ bodies.

Perform other related duties as instructed.

 

4.       INTERRELATIONSHIPS

The incumbent reports directly to the Senior Emergency Responder. They work closely with these colleagues and under their operational control, in accordance with the instructions given by the Head of HQFES.

Number of direct reports: N/a

Number of indirect reports: N/a.

 

5.       COMPETENCIES

The incumbent must possess the following competencies: 

  • Achievement: Works to meet standards.
  • Analytical Thinking: Breaks down problems;
  • Customer Service Orientation: Takes personal responsibility for correcting problems;
  • Flexibility: Acts with flexibility;
  • Initiative: Is decisive in a time-sensitive situation;
  • Organisational Commitment: Supports the Organization;
  • Self-Control: Responds calmly;
  • Teamwork: Co-operates.
6.        CONTRACT
Contract to be offered to the successful applicant (if non-seconded): Definite duration contract of three years’ duration; possibility of an indefinite duration contract thereafter.
Contract clause applicable:
In accordance with the NATO Civilian Personnel Regulations, the successful candidate will receive a definite duration contract of three years, which may be followed by an indefinite duration contract.
If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject to the agreement of the national authority concerned. The maximum period of service in the post as a seconded staff member is six years.
Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.
 
 

7.      USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS

Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:

  • For NATO civilian staff members only: please apply via the internal recruitment portal (link);
  • For all other applications: www.nato.int/recruitment

Before you apply to any position, we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process.

Do you have questions on the application process in the system and not sure how to proceed? Click here for a video containing  the information you need to successfully submit your application on time.

Please note that you will be asked to conduct physical and practical assessments on site (in Brussels) in the week of 24 March 2025).

More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm)

Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.

NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.

 
8.        ADDITIONAL INFORMATION
 
NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.
 
Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.
 
Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with.
 
Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.
 
The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.
 
The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.
 
Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.
 
For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website. Detailed data is available under the Salary and Benefits tab.

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