Cyber Security Engineer (Tool Manager)

Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in Mons, Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join NATO Cyber Security Centre (NCSC), which is responsible for planning and executing all lifecycle management activities for cyber security. In executing this responsibility, NCSC provides specialist cyber security-related services covering the spectrum of scientific, technical, acquisition, operations, maintenance, and sustainment support, throughout the lifecycle of NATO Communications and Information Systems (CIS).

We are looking for a driven and enthusiastic Cyber Security Engineer who will take on the following roles and responsibilities:

• Deploy, install, and configure Atlassian JIRA, Confluence, Bitbucket and any other Atlassian products or plugins supporting these capabilities according to best practices and following NATO security policy and directives;
• Implement necessary plugins, add-ons, and integrations to enhance functionality and meet business requirements;
• Perform routine, pro-active maintenance and system administration tasks including user management, access control, and permissions configuration, using NCSC processes and NCSC IT Service Management Tool;
• Raise, closely track, push for and implement the change requests when required (new product release, new security patch, new user feature requests ready for production, etc.);
• Provide technical support and troubleshooting assistance to users, resolving issues promptly to minimize disruptions.

For a full list of duties, please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

• Bachelor’s degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate’s particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post;
• Excellent knowledge of Atlassian JIRA Datacenter and/or Confluence Datacenter as an administrator (not as a user);
• Proven experience as a System Administrator in Linux environments;
• Strong understanding of networking, security principles, and best practices;
• Proficiency in scripting languages (e.g., Bash, Python) for automation and customization tasks;
• Good knowledge of Java and Scriptrunnner;
• Strong problem-solving skills and the ability to work independently as well as part of a team;
• Good communication skills with the ability to convey technical information clearly and concisely;
• Experience in interfacing with IT Service Management;
• Fluency in English, both written and spoken.

Please note that the work is conducted fully on site in Mons, Belgium and that the internal job title is Cyber Security Engineer.

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;
• Development programs such as professional training, wellbeing, and more.

To learn more about NCI Agency and our work, please visit our website.

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability. 

Additional details on the conditions of application can be found here via the NCI Agency career site.