Principal Technician (Event Build Information Systems)

Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia. 

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff. 

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in Stavanger, Norway you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join CSU Stavanger, which is the leading provider of Communications and Information System (CIS) products and services to locally based NATO entities such as the Joint Warfare Centre (JWC). CSU Stavanger enables end-to-end CIS services and manages critical technological capabilities during peacetime, crisis and war.

We are looking for a driven and enthusiastic Principal Technician (Event Build Information Systems) who will take on the following roles and responsibilities:

•    Provide principal support to the planning, design, documentation and implementation of a fully virtualised infrastructure across multiple bespoke LAN’s within a data centre;
•    Configuration and continual maintenance on MS Exchange Servers, File Servers, Print Servers/SafeCom, Veeam Backup & Replication, WDM (Wyse Device Manager), Thin Clients and MS Office products;
•    Provide system administration and full technical support of multiple disparate networks within the data centre. This includes the hardware and software of the currently fielded version of MS Windows Server, management of AD (Active Directory) and Domain Services, DC’s (Domain Controllers), Group and Security Polices, DNS/DHCP configurations and Trust Relationships;
•    Configuration and maintenance on a number of virtualisation products including VMware vSphere ESXi, Horizon VMware View, Server and Storage vMotion, VDI (Virtual Desktop Infrastructure) and Wyse Dell Thin Clients;
•    Provide system administration, maintenance and optimal performance on HPE 3PAR SAN’s (Storage Area Networks), in particular the HPE 3PAR StoreServ 7000/8000 variants, which also includes routine disk and tape backup;
•    Configuration, maintenance and system administration of VMware vSANs;
•    Maintain communication with Section Head on all matters relating to the serviceability state of the virtualised IT infrastructure within the data centre, and all current and future tasks/projects; 
•    Assists the Section Head with development and technical improvement plans for future project planning leading to the enhancement and scalability of the data centre.

For a full list of duties, please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

•    Higher vocational training in a relevant discipline (a technical subject with substantial Telecommunications, Electronics, Electrical, or Computer Engineering) with 3 years post-related experience.  Or a secondary educational qualification with 5 years post-related experience;
•    Experience as a System Administrator predominantly within a MS Windows environment;
•    Working knowledge on MS Exchange Servers, File Servers, Print Servers/SafeCom, Veeam Backup & Replication, WDM (Wyse Device Manager), Thin Clients and MS Office products;
•    Scripting knowledge base to be able to effectively automate system administration processes within  PowerShell/Power CLI;
•    Knowledge of virtualisation products including VMware vSphere ESXi, Horizon VMware View, Server and Storage vMotion, VDI (Virtual Desktop Infrastructure) and Wyse Dell Thin Clients;
•    Knowledge of HPE 3PAR SAN’s (Storage Area Networks), in particular the HPE 3PAR StoreServ 7000/8000 variants;
•    Working system administration knowledge of VMware vSANs;
•    Fluency in English, both written and spoken.

What we offer:

•    Genuinely meaningful work as part of the most successful alliance in history;
•    3 year contract with competitive tax-free salary and household and children’s allowances;
•    Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
•    Excellent private health insurance scheme;
•    Generous annual leave of 30 days plus official holidays;
•    NATO Pension Scheme;
•    Development programs such as professional training, wellbeing, and more

To learn more about NCI Agency and our work, please visit our website.  

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability.  

Additional details on the conditions of application can be found via the NCI Agency career site.