Principal Project Manager

Who we are:

For more than 70 years, NATO’s mission has been to preserve peace and security in the Alliance for nearly one billion citizens. The NATO Communications and Information Agency (NCI Agency) and its predecessors have worked tirelessly in providing the means that enable the connectedness and togetherness that keep our Alliance strong. We are the NCI Agency, a team of 3000 civilian and military staff in 29 locations throughout Europe, North America and Asia.

Our technology and cyber experts allow NATO to conduct critical operations, protect NATO’s airspace, make data-driven decisions, defend against cyber-attacks, secure NATO networks and maintain superiority in space. This is all possible because of our greatest force, our people. In order to keep this edge we aim to hire, train and retain the very best staff.

Our staff members represent both the diversity and unity of our Alliance. When you join the NCI Agency, you will be part of an organization where you can contribute authentically to the mission and purpose of NATO and help us keep our technological edge.

About the job:

Based in Braine L’Alleud, Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will join the NATO Digital Workplace Centre (NDWC), which is responsible for the Digital Workplace, covering operational NATO services, across all content classifications and security domains, for desktop computing, mail, instant messaging, video teleconference (VTC), content services platforms, telephony, printing and mobility services. NDWC responsibilities also cover the support of digital events, meetings and large-scale conferences for both the Agency and NATO stakeholders. NDWC also has the responsibility for driving the future roadmaps of these services across the NATO Enterprise to enable a NATO Digital Workplace through new services.

We are looking for driven and enthusiastic Principal Project Manager who will take on the following roles and responsibilities:

• Project management: takes full responsibility for the definition, documentation and successful completion of complex projects;
• Requirements definition and management: plans and drives scoping, requirements definition and prioritisation activities for large, complex initiatives;
• User experience evaluation: manages user experience evaluation of systems, products, services or devices;
• Risk management: identifies risks and vulnerabilities, assesses their impact and probability, develops mitigation strategies and reports to the business;
• Contract management: negotiates and resolves contractual issues, including failure to meet contractual obligations;
• Stakeholder relationship management: leads the development of comprehensive stakeholder management strategies and plans;
• Management and motivation of project team(s) through clear guidance and assignment of work.

For a full list of duties, please review the job description on the NCI Agency career site.

About you:

The valuable knowledge and experience that you bring to this role are:

• Master’s degree at a nationally recognised/certified University in a related discipline; and 5 years post related experience. Or a Bachelor’s degree with 8 years post related experience;
• A recognised project management qualification (such as Prince2 Practitioner, Managing Successful programmes (MSP), Project Management techniques based upon PMI Knowledge area, Agile). The lack of formal project qualification may be compensated by the demonstration of expertise in the domain;
• Recent extensive experience (at least 8 years) in the Project Management of major communication and/or command and control/management information system for a large organisation;
• A recognised Service Management qualification (such as ITIL Foundation, ITIL specialist courses);
• Experience in applying multi-discipline engineering and management techniques in the acquisition of complex communication and information systems;
• Experience in private and/or public cloud infrastructure deployment, user and application migration projects (IaaS, PaaS, SaaS) and transition of projects to services and operations;
• Proactive attitude in seeking and maintaining trust from stakeholders;
• Proven ability to communicate effectively orally and in writing with good briefing skills;
• Fluency in English, both written and spoken.

What we offer:

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• NATO Pension Scheme;
• Development programs such as professional training, wellbeing, and more.

To learn more about NCI Agency and our work, please visit our website.

The NCI Agency prides itself on being an equal opportunity employer. We are committed to fostering an inclusive environment of mutual respect and value uniqueness and differences in gender, gender identity, race, ethnic or cultural origin, age, religion, sexual orientation and physical or neurocognitive ability. 

Additional details on the conditions of application can be found here via the NCI Agency career site.