Multimedia Head
🔍 Belgium
- 📅
- 251383 Requisition #
1. SUMMARY
NATO's public diplomacy efforts serve a vital function within the Alliance by communicating its purpose and priorities to audiences worldwide. In fulfilling this role, the Office of the Strategic Communications (OSC) actively strengthens NATO’s public image, thereby fostering awareness and understanding of NATO’s policies and activities, and ultimately enhances trust in and support for the Alliance.
The Digital Communities and Content Section is responsible for the conception, acquisition, production, management, marketing and distribution of multimedia content to engage the Alliance’s audiences in NATO missions, events, operations, and activities. Through existing and emerging technologies, the Digital Communities and Content Section is empowering the Office of Strategic Communications to utilise the web, mobile multimedia sectors to impact relevant target audiences.
The role of the Multimedia Head is to implement the multimedia strategy as part of Office’s multi-channel approach to visual storytelling, a critical vector for achieving the Alliance’s communications objectives.
The main responsibilities of the incumbent include:
- Working closely with contacts NATO-wide, including across military commands and agencies, to plan, assist and provide input about viability of topics and opportunities for their development.
- Commissioning multimedia products and packages that are novel and engaging, and in line with the content strategy, channel strategy, NATO messaging and administrative requirements.
- In close collaboration with channel and platform managers, planning and steering the production of professional quality products (e.g. b-roll, voiced/edited video packages, animation, photos and photo features, microcontent) for NATO's owned platforms and channels and for distribution to professional media.
- Managing the Multimedia team.
- Overseeing evaluation of products to feed back into strategic planning and reporting.
2. QUALIFICATIONS AND EXPERIENCE
ESSENTIAL
The incumbent must:
- possess a university degree in journalism, communication or related field, or a field related to defence and security from an institute of recognised standing;
- have a minimum of 5 years’ experience developing professional multimedia packages in a digital production environment, including ideation, research, planning, still/video imagery, scripting, voice-over, editing and post-production;
- have experience creating content for social media;
- have experience managing a small team;
- demonstrate keen political awareness and knowledge of current events;
- demonstrate creativity and the ability to oversee content that will ride multimedia trends to advance the image and priorities of NATO;
- demonstrate solid understanding of story visualisation and editorial judgment when servicing multiple distribution channels and international audiences;
- have expertise in non-linear editing software, in particular Adobe Premiere Pro and/or Avid Media Composer, and expertise in the formats of multimedia deliverables required in a ‘digital first’ shop;
- have experience dealing with external media crews and production companies;
- be willing to deploy to demanding environments and to work on event coverage outside normal working hours including at short notice, delivering content autonomously, under pressure of tight deadlines;
- be exceptionally organised and detail-oriented in terms of project and resource management;
- possess the following minimum levels of NATO’s official languages (English/French): V (“Advanced”) in one; I (“Beginner”) in the other.
DESIRABLE
The following would be considered an advantage:
- knowledge of NATO’s organisational structure, and affiliated organisations;
- experience working in an international environment;
- experience working in an agency environment;
- experience overseeing coverage of international events;
- experience localising content for segmented international audiences;
- experience with promotional and/or public awareness campaigns;
- experience overseeing coverage from inhospitable environments, including areas of conflict and post-conflict;
- a higher level in NATO’s second language.
Expertise Development
Provide normative guidance for digital products to content creators Alliance-wide. Advise on the proactive and regular acquisition of specialist knowledge and explore new techniques for enhancing multimedia production and communication technologies. Improve editorial processes and keep pace with evolving digital trends and platforms to increase product uptake. Ensure required pre-deployment training is maintained as valid.
Project Management
Ensure online multimedia projects are delivered on point and on time. Foresee requirements and identify pain points well ahead of anticipated need. Provide editorial and production guidance for approved projects to, e.g., external reporters, producers, photographers, camera operators and post-production teams. Oversee logistics including booking equipment and services; checking equipment; securing accreditation; and booking transportation and interviewees. Feed into planning mechanisms to ensure cohesion.
People Management
Manage staff and contract multimedia content producers to include planning workloads and staffing resources for the implementation of the multimedia strategy. Organise contract objectives, provide feedback and guidance to staff and contractors and handle contractual issues, when necessary. Undertake annual performance review and objective setting with direct reports.
Information Management
Initiate and advise on the lifetime planning of content, ensuring reporting mechanisms are updated. Oversee development of multimedia packages from concept to publication, ensuring strict version control. Ensure the full range of content is explored and executed to ensure maximum outreach potential. Oversee import of imagery and audio, as well as graphics and/or other elements, to non-linear editing software. Ensure approvals process is followed rigorously.
Stakeholder Management
Identify key colleagues as well as military/civilian authorities in the field who are kept informed of activities and developments on a constant basis. Maintain open communications with stakeholders of all levels to leverage necessary knowledge.
Knowledge Management
In a Microsoft Office environment, oversee the relevant paperwork for all products to a professional standard, for video including releases, scripting, shot list, time-codes, elements (text, graphic overlays, etc.), insertion points, voice-over duration (cumulatively and per shot), collaterals such as thumbnails and teasers, stills, microcontent, and for photo including captions and all necessary releases.
Compile and present on online activities using presentation software internally and externally at stakeholder meetings and conferences.
Perform any other related duty as assigned.
4. INTERRELATIONSHIPS
The incumbent reports to the Head, Digital Communities and Content Section, and manages the Multimedia team, including external contractors. The incumbent works in close collaboration with other staff members of Office of the Strategic Communications. The incumbent will also liaise with other sections within the Office as required and with points of contact NATO-wide and beyond.
Direct reports: 5
Indirect reports: N/A.
5. COMPETENCIES
The incumbent must demonstrate:
- Achievement: Works to meet standards;
- Analytical Thinking: Sees multiple relationships;
- Clarity and Accuracy: Checks own work;
- Conceptual Thinking: Applies learned concepts;
- Customer Service Orientation: Takes personal responsibility for correcting problems;
- Empathy: Is open to others' perspectives;
- Impact and Influence: Takes multiple actions to persuade;
- Initiative: Is decisive in a time-sensitive situation;
- Teamwork: Solicits inputs and encourages others.
7. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS
Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable:
- For NATO civilian staff members only: please apply via the internal recruitment portal (link);
- For all other applications: www.nato.int/recruitment
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More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm)
Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities.
NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate.
8. ADDITIONAL INFORMATION
NATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.
NATO is committed to fostering an inclusive and accessible working environment, where all candidates living with disabilities can fully participate in the recruitment and selection process. If you require reasonable accommodation, please inform us during your selection process.
Candidates will be required to provide documented medical evidence to support their request for accommodation.
Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.
Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with.
Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.
The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.
The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.
Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.
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